With effect from 26 April 2021, firms will have to signpost consumers to a Medical Cover Directory.
This is for people with serious pre-existing medical conditions (PEMCs) and ensures firms can meets its criteria for a Medical Cover Firm Directory.
All firms offering retail travel insurance are now required to include these details on any webpage where travel insurance is promoted. This does not have to be a direct promotion, just listing travel as a product sold by the firm will be within scope.
The information must:
- Be prominent and not hidden within a firms website
- Be clear and accurate
- Include contact details of the Medical Cover Firm Directory firm, including its telephone number and a link to its website.
If you aren’t sure what wording you should use, then please get in contact with us for our expert advice.