About The Compliance Company

Ian has more than 19 years’ experience in the compliance industry and during that time has become a well-respected member of the finance and insurance sectors.

He has now taken a backseat and is not at the forefront of the day-to-day operations, however he is still at the heart of The Compliance Company.

Ian is also a Director at the Association of Professional Compliance Consultants (APCC) and is their former Chair, he is also a regular speaker at financial and trade association conferences.

Ian meets regularly with the FCA to discuss how the Association can work with them to improve communication to their members and ultimately to the regulated firms, he also meets with representatives within the FCA’s various teams to promote collaborative thinking and endeavouring to ensure the right balance between compliance and commercial challenges are addressed.

Samantha joined us with extensive experience in operational management. Samantha spent over 5 years at another compliance company which she saw grow from 2 members of staff to nearly 30. Samantha has spent the last 2 years as Head of Operations of a Manchester-based property developer in which Samantha saw a team of 8 expand to a team of over 20.

Having joined us in January 2020 as Group Operations Director, Samantha was appointed Managing Director in July 2020.

Samantha is responsible for driving the business forward and engaging with the team and the wider industry to advance The Compliance Company and our already stellar reputation.

Julia is an experienced compliance professional, having worked for the Claims Management Regulator for 8 years, eventually specialising in Financial Products and Services. Here, Julia developed a good understanding of the Industry and its compliance requirements, engaging and supporting businesses. Julia was on the first team of PPI auditors that became the Financial Services Team and held the post of Senior Claims Management Officer for 4 years.

Since leaving the Claims Management Unit in 2016, Julia has consulted to a number of businesses within the Claims Management Sector and sat, briefly, as Chair of the Executive Board at the Alliance of Claims Companies. In 2018 she helped several Companies implement GDPR standards and took up employment as Head of Compliance at one of the top 5 PPI firms, We Fight Any Claim. Julia specialises in data protection compliance (GDPR and Data Protection Act 2018) as well as direct marketing compliance (Privacy and Electronic Communications (EC Directive) Regulations 2003).

Julia holds an LLB Law Degree from the University of Derby, where she is based. She was selected to represent the University in the English Speaking Union’s National Mooting Competition. Julia’s experience from her time working for the Claims Management Regulator and knowledge of the FCA’s Claims Management: Conduct of Business Sourcebook (CMCOB) can support businesses through the transfer of Regulation. Julia is well known to, and highly regarded, in the Claims Management Industry.

Call Julia on 01423 522 599 or email us at info@consumercreditcompliance.co.uk.

Brogan is an experienced senior compliance professional with over 9 years of regulatory experience. Having started her career working for the UK’s conduct regulator for financial services firms and financial markets, the Financial Conduct Authority, Brogan developed an understanding across the board of financial regulation and specialised as a case officer reviewing applications for firms and individuals wishing to become authorised predominantly in the Consumer Credit sector.

Brogan was involved in the takeover of Consumer Credit clients from the Office of Fair Trading to the FCA in 2014 where she assisted firms in applying for authorisation, using the FCA system, understanding how regulation will apply and eventually decision making on firm’s applications. This gave her an FCA’s perspective on the UK regulation and allows her to assist firms to this effect.

After her time at the FCA, Brogan worked as a generalist senior compliance consultant for two reputable consultancies where she assisted firms across the Financial Services sector where she guided firms on compliance monitoring, policies and procedures, authorisation application and general regulatory queries.

Louise is a Graduate in Law and Business. Her background is in Consumer Protection Law, having worked as a Consumer Advisor and Fair-Trading Officer within Nottingham, Derby and Suffolk County Councils. Louise was contracted to the Claims Management Unit in 2010 when it operated a Consumer Support Team, then later was appointed to the Financial Claims Team. Louise is well versed in Claims Management legislation and has supported a number of Firms over the years in ensuring their compliance with CAPR. Louise was headhunted to join the CMC Team here at The Compliance Company and assist Clients in the transition from the CMR to the FCA.  Since joining the Team, Louise has successfully supported many Firms through the application process.

Michelle has worked in the insurance industry since 2001, working for several GI brokers in various roles including Personal and Commercial Lines Advisor, Quality Assurance Assessor, Area Conduct Officer and Head of Risk and Compliance before joining The Compliance Company in September 2021. She started her journey in insurance as an audio typist and, after witnessing many interesting practices being carried out by staff of all levels, she knew that eventually compliance was the path she wanted to follow.

Michelle studied for her English Degree with the Open University and more recently the International Diploma in Governance, Risk and Compliance with the ICA.

Chris joined The Compliance Company in October 2020 having worked for another compliance consultancy for over 5 years. Chris not only brings a wealth of experience in finding regulatory solutions for a wide variety of firms but also enjoyed a 15-year career in retail banking. This means that Chris has a depth of practical regulatory experience, having occupied roles as a mortgage advisor, commercial lending and insurance advisor.  This industry insight gives Chris the unique position of having worked in roles which must navigate industry regulation.

This experience makes Chris a great asset to have on the team. Chris will be working with clients and key partners to ensure we provide a holistic, expert approach to deliver a service that is second to none.

Karen joined The Compliance Company in April 2019. Karen assists our clients with their Regulatory Reporting and standard data changes.

Karen’s experience with FCA online systems has made her the go to for all things Connect, Gabriel and RegData.

Rebecca joined the company in April 2020 as our Financial Controller. Rebecca has vast experience within financial services and her last role was as Reconciliation Team Leader within a high street bank where she was also responsible for all the internal accounts. Whilst bringing up her family, Rebecca worked in different settings gaining lots of experience which she brings to The Compliance Company.

Kirsty joined The Compliance Company in September 2021 in a newly created role of Regulatory Administrator.

Kirsty has over 12 years of customer service experience in a range of areas. Kirsty’s experience has grown over roles in sales, administration and law. In her role, Kirsty assists the Regulatory Consultancy team and helps them to deliver our high quality services.

Lewis joined us as Administrator in April 2021. Lewis has worked in financial services firms for over 6 years and more recently worked in a brand strategy, wholesale and digital innovation business.

Lewis’s experience ranges from general administration, sales and marketing, accounts and customer service. Lewis assists the team in maintaining the high customer service standards we have and is here to assist our clients with anything they may need.