The FCA have reminded firms that the switch-off of the current analogue phone network (known as the Public Switched Telephone Network or PSTN) has begun. PSTN will be completely decommissioned by the end of 2025.
The switch-off is being led by the telecoms industry and it affects FCA regulated firms (as well as the wider UK). This is a major change to the UK’s telecoms networks and will affect anything that currently plugs into existing analogue telephone wall sockets. The FCA have pointed firms to the Future Of Voice website (which is hosted by the Broadband Stakeholder Group (BSG) – the government advisory body on telecommunications) which provides information on preparations firms should make to avoid disruption to their services.