The Financial Conduct Authority (“FCA”) have published it’s whistleblowing data for quarter 4 2021. The FCA assess each whistleblowing case it receives and uses the data to inform how the regulator monitor and tackle consumer harm.
During quarter 4 2021, the FCA received 279 reports, containing 525 allegations in total. Typically, the reports the FCA received contained allegations that fall under the following 5 overarching themes:
- Treating customers fairly
- Financial Services and Markets Act
- Fitness and propriety
- Culture
- Compliance
Treating customers fairly and fitness and propriety were the most commonly reported allegation for the period.