Training
CPD accredited courses and e-Learning to help you achieve and retain total compliance
Our e-learning coursesIt is a fact of life that from time to time, firms get things wrong; internal or external compliance reviews may reveal FCA rule or Principle breaches which may warrant a review of business written and subsequent remediation (PBR) to put a customer back into a position had the breach or mis-sale not happened. These reviews are used to identify individual customer detriment but also to highlight broader systemic risks to business and customers. The FCA may also require firms to undertake remediation exercises in response to known industry and thematic issues to ensure affected customers are treated fairly.
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